privacy

Your privacy is extremely important, and all personal information is handled with care and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information Is Collected
When you contact me or engage in homeopathic care, I may collect personal information including:

Name, address and contact details
Information provided via contact forms
Medical history and health-related information
Lifestyle and wellbeing information relevant to your treatment

This includes special category health data, which is collected only where necessary and with your consent.
In addition, this website may automatically collect certain technical information, such as your IP address and browsing behaviour, through cookies and analytics tools.

How Your Information Is Used
Your information is used to:

Respond to enquiries
Provide personalised homeopathic care
Maintain accurate clinical records
Communicate with you regarding appointments and services

Your data will never be sold or shared for marketing purposes.

Lawful Basis for Processing
Your personal data is processed under the following lawful bases:

Consent – for health-related and sensitive information
Legitimate interest – for administrative purposes and communication

You may withdraw your consent at any time.

Data Storage & Security
This website is hosted on the Wix.com platform. Your data may be stored through Wix’s secure servers, protected by appropriate security measures including firewalls.
All reasonable steps are taken to ensure your information is stored securely and accessed only where necessary.

Data Retention
Client records are retained in accordance with professional guidelines and legal requirements. When no longer required, data is securely deleted or destroyed.

Sharing of Information
Your information will remain confidential and will not be shared with third parties unless:

You have given explicit consent
It is required by law
There is a serious concern regarding health or safety

Your Rights
Under UK GDPR, you have the right to:

Access the personal data held about you
Request correction of inaccurate data
Request deletion of your data (where appropriate)
Withdraw consent for data processing

To exercise any of these rights, please contact me using the details on this website.

Cookies & Analytics
This website uses cookies and analytics tools, including Google Analytics, to understand how visitors use the site and to improve user experience.
You can control or disable cookies through your browser settings.

Changes to This Policy
This privacy policy may be updated from time to time. The most current version will always be available on this page.